A slice of toast might seem simple, but it’s all about timing, the right tools, and personal taste. Whether it’s lightly golden or deeply crunchy, toast is a small but deliberate creation – just like building a business that truly resonates with customers.

 

In this breakout session, we’ll use the humble slice of toast as a powerful metaphor for business growth. From choosing the bread (your people and processes) to selecting your toppings (your customer experience and brand), every step represents a choice in how you shape your business. We’ll explore how small, intentional changes in daily operations, employee behaviour, and customer touchpoints can lead to meaningful, long-term impact.

 

Get ready for a practical, thought-provoking session on how to make growth a consistent part of your culture — no grand gestures required, just better habits and smarter thinking, one slice at a time.