Good or bad – software impacts every aspect of our lives. Every day, we interact with countless digital tools – touching everything from what we eat to who we date, and how we stay connected at home and at work.

When it comes to business – the dizzying number of tools we use can itself become an issue, with SMEs needing multiple different and often disconnected systems to function, from accounting to business management. One industry survey even stated that a quarter of employees felt ‘app overload’ made them less efficient. Perhaps what makes a tool ‘good’ or ‘bad’ – is simply whether the human using it gets the outcome the want.

We know that businesses get the best results when humans and technology are working with – and not against each other. Things happen with less friction, and your people have more time and energy for what really matters. So how can already-stretched SMEs get this right?

In honest and informal session, we’ll –share some stories of how it’s gone horribly wrong – before diagnosing, and maybe even identifying some practical ways for you and your people to get the most out of the tools you use to run and grow your business.