The Office of the Small Business Commissioner (OSBC)

The Office of the Small Business Commissioner (OSBC) is an independent public body set up by Government under the Enterprise Act 2016 to tackle late payment and unfavorable payment practices in the private sector. The OSBC covers the whole of the UK – England, Wales, Scotland and Northern Ireland.

The late payment culture that exists between businesses in the UK means that:

  • a third of payments to small businesses are late
  • the average value of each payment is £6,142
  • 20% of small businesses have run in to cash flow problems due to late payments
  • if small businesses were paid on time, this could boost the economy by an estimated £2.5 billion annually

The current Small Business Commissioner, Liz Barclay, leads an independent office aimed at empowering small businesses in resolving disputes around unfair payment practices and provides advice, including on how to take action if a payment is overdue.

The Commissioner urges small businesses to use the OSBC’s complaint investigation service and promises to take action to tackle the worst examples of supply chain bullying.

The Office of the Small Business Commissioner

Improve Your Business One Slice of Toast at a Time

Elite BUsiness Connect

Be the First to Access ALL the EBL On-Demand Content!

Get instant updates and early access to the latest content before anyone else. Sign up now and never miss out!

Your data will always be treated with respect, kept safe and secure, and never shared or sold to third parties. For more information about how we manage and protect your data, please review our privacy policy click here.

Ask the panel a question

Fill out my online form.